Frequently Asked Questions (FAQ) - Awama Handmade

Q1: Where does Awama Handmade source its fabrics? A1: Awama Handmade proudly sources its fabrics from the Ivory Coast of Africa, ensuring authenticity and a connection to the rich cultural heritage.

Q2: Are all the products truly handmade? A2: Yes, each product at Awama Handmade is meticulously crafted by hand, making every item unique and one-of-a-kind.

Q3: How can I place a custom order? A3: To place a custom order, please contact us through the "Contact" tab on our website or reach out to us at [awamahandmade@gmail.com]. We'd be happy to discuss your preferences and create a personalized piece for you.

Q4: What is the return policy at Awama Handmade? A4: Our Returns & Exchanges policy is outlined on our website. If you have any concerns about your purchase, please refer to the policy or contact us directly for assistance.

Q5: How can I track my order? A5: Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status and location of your package.

Q6: What payment methods do you accept, including PayPal? A6: Awama Handmade accepts various payment methods, including credit/debit cards and secure online options such as PayPal. Details can be found during the checkout process.

Q7: Can I subscribe to updates or newsletters? A7: Yes, you can subscribe to our newsletter to receive updates on new arrivals, promotions, and exclusive offers. Simply enter your email in the subscription box at the bottom of our website.

Q8: How can I get in touch with Awama Handmade customer support? A8: For any inquiries or assistance, you can reach our customer support team by using the contact form on our website or by emailing us at [awamahandmade@gmail.com].

Q9: Do you ship internationally? A9: Yes, Awama Handmade offers international shipping. Shipping costs and delivery times vary based on the destination and are provided during the checkout process.

Q10: Are your products environmentally friendly? A10: We strive to be environmentally conscious. Our handmade products often use sustainable materials, and we are committed to minimizing our environmental impact.